industrial aggression

Industrial aggression costs employment, passengers and profits

Qantas’s announcement this morning, an 83 per cent fall in net profit, is a disappointment that could have been avoided had management decided to engage constructively with staff instead of deploying an aggressive approach of brinkmanship, the Australian and International Pilots Association said today.

Qantas CEO Alan Joyce declared industrial action cost the company $194 million in the half year to December, although the figure fails to take into consideration the huge cost of brand damage sustained.